SHIPPING POLICY

Shipment Processing Time

 

All orders are processed within 1-4 business days. Orders are not shipped on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping Rates & Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment MethodEstimated Delivery TimeShipment Cost

 

USPS Standard- Orders under $354-8 business days $6.00

USPS Priority 2-4 business days $10.00

 

* Overnight delivery is only available for over-the-phone orders with delivery addresses within the continental United States.

 

Delivery delays can occasionally occur.

 

Shipment to P.O. Boxes or APO/FPO Addresses

MEL CBD ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

 

The tracking number will be active within 24-48 hours.

 

Customs, Duties, and Taxes

MEL CBD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost & Damaged Shipments

 

MEL CBD is not liable for any products damaged or lost during shipping.

 

Please confirm the shipping address is accurate and complete before submitting your order. Wrong or partial addresses could result in delays or lost shipments.

If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

RETURN POLICY

Shipping

We offer fast and free shipping to anywhere in the United States. All items ship via USPS Priority Mail. Please allow 2 to 3 business days for delivery.

Returns

You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.

Exchanges

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive your money much more quickly in many cases. This time period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

If for any reason you do not receive your refund after 14 days, please contact us at myesylife.us@gmail.com and let us know. We will do everything in our power to resolve the issue immediately.

Additional Information

For any questions regarding returns or shipping information, please contact us at myesylife.us@gmail.com

natural hemp product

PAYMENT METHOD

At the moment we accept all major credit and debit cards and personal and check payments please contact us at MyEasyLife.US@gmail.com if you would like to use other methods and we will be happy to

accommodate you to the best of our ability. 

WHOLESALE INQUIRIES

For Wholesale inquiries please contact us at MyEasyLife.US@gmail.com.